Date: December 2025
Timings: 9:00am- 5:00pm
Venue: London (TBC)
Aims and Objectives:
To cover different styles of effective communication, ethical. Selling
Learning how to say NO to patients.
Co-diagnosis with the patient on your side.
Understanding the psychology of patient interaction
Aspects of effective consent and shared decision making
Communication:
Active and passive listening
Listening to understand and not to respond
Understand patient led fact finding for future co-diagnosis.
Co- Diagnosis:
Understand patient led fact finding for future co-diagnosis
Understand the use of types of emotional intelligence required for listen and respond
Consent:
Understand different types of consent and when to apply them.
Delivery:
Importance of the patient fully understanding the nature of their current dental situation and all aspects of proposed treatment
Deal with objections:
Determine positive versus negative signals
Understand fear and anxiety and apprehension from a dental patients point of view
CPD Hours: 6 Hours
Date: December 2025
Timings: 9:00am- 5:00pm
Venue: London (TBC)
Aims and Objectives:
To cover different styles of effective communication, ethical. Selling
Learning how to say NO to patients.
Co-diagnosis with the patient on your side.
Understanding the psychology of patient interaction
Aspects of effective consent and shared decision making
Communication:
Active and passive listening
Listening to understand and not to respond
Understand patient led fact finding for future co-diagnosis.
Co- Diagnosis:
Understand patient led fact finding for future co-diagnosis
Understand the use of types of emotional intelligence required for listen and respond
Consent:
Understand different types of consent and when to apply them.
Delivery:
Importance of the patient fully understanding the nature of their current dental situation and all aspects of proposed treatment
Deal with objections:
Determine positive versus negative signals
Understand fear and anxiety and apprehension from a dental patients point of view
CPD Hours: 6 Hours